Our Shipping Policy

  • At Lewae, we’re committed to making your hair journey simple and stress-free. Below you’ll find everything you need to know about our shipping process.

  • Processing Time

All orders are processed within 1–2 days 

Once your order has been processed, you’ll receive a confirmation email with tracking information.

  • UK Shipping

Standard Shipping: £3.99 (2–4 days after dispatch).

Express Shipping: £5.50 (1–2 days after dispatch).

Free shipping on orders over £100.


  • International Shipping

Currently, we only ship within the UK. International shipping will be added in the future, stay tuned!


  • Packaging

Each bundle is carefully packaged in our signature Lewae packaging to keep it safe and beautiful until it reaches you.

All packages are trackable for your peace of mind.


  • Delays

While we do everything we can to make sure your order arrives on time, Lewae is not responsible for delays caused by courier services or customs (where applicable).


  • Questions

If you have any questions about your shipment or problems with your order, please contact us at Hello@lewaebeauty.com and we’ll be happy to help.